Klarna Checkout is now Kustom
Meet your new and improved checkout that powers Europe’s biggest brands—fully customizable, all-in-one, and made to convert.
The Kustom story
Kustom became an independent company in 2024 after Klarna Checkout earned universal acclaim, so much so that its team recognized the need for a dedicated venture focused entirely on building the best possible checkout solution for merchants.
As a standalone platform, Kustom can now move faster, adapting to merchants’ needs while expanding its payment methods, market reach, and features, all designed to maximize conversion and create a frictionless checkout experience. Klarna payment methods remain a key part of our offering, now complemented by an ever-growing selection of additional options.
Today, Kustom is one of Europe’s leading checkout solutions, powered by a team of over 90 experts. From fast-growing brands to global enterprises, more than 24,000 businesses worldwide trust Kustom to handle their checkout.
Serious about sales. Obsessed with results.
Experience a checkout that’s fast, frictionless, and made to convert. We offer every major payment method with a seamless, familiar flow from cart to confirmation so you can drive sales while building loyalty.
Instant integration. Effortless operation.
One plug-and-play integration gives you every payment method, in every market, with every currency. We take care of the backend complexity and build a bespoke checkout that connects to any platform and shipping provider you prefer with minimal maintenance.
Powered by us. Customized by you.
Our best feature? Our limitless features. Handpick payment methods, shipping integrations, and express buttons. Style it to match your brand, and perfectly align it with your business goals and shopper preferences.
Ready to plug and play?
Get up and running in no time with an all-in-one checkout that integrates seamlessly, supports all major payment methods, and requires minimal maintenance.
FAQ
General questions
Kustom, formerly Klarna Checkout, is one of Europe’s leading checkout solutions. We empower merchants to boost their conversion with intuitive and fully customizable solutions. Our platform offers a comprehensive suite of features, including a broad selection of payment methods and seamless integrations with leading e-commerce platforms.
What can I expect as a Kustom merchant?
As a merchant you can continue to enjoy the same seamless checkout experience and industry-leading conversion rates you’ve come to expect. We are continuously rolling out improvements to enhance your experience, such as additional payment methods, increased customization and more accessible customer support. We remain committed to delivering a high performing, flexible solution that evolves with your business.
Do I need to make any technical changes to my integration?
No, your current integration will continue to work as usual without requiring any technical changes. Any future updates will be communicated well in advance, and we look forward to offering new features and improvements without complicating your existing setup.
What security measures are in place to protect and store my data?
Kustom prioritizes data security and complies with all applicable regulations and guidelines, including GDPR.
The partnership with Stripe enables the rapid integration of new features and payment methods, which are gradually being rolled out throughout this year.
How will Stripe, as a technical partner, impact the service?
Stripe powers Kustom’s technical infrastructure, ensuring a robust and scalable checkout solution that keeps your operations running without disruption.
When will the new Stripe-powered platform be available?
The new platform is being rolled out as we speak. This transition will provide merchants with an enhanced, scalable, and future-ready checkout experience while maintaining the seamless service you expect.
Expect additional payment methods, expanded support for localized markets, and enhanced multi-currency capabilities. Plus, upcoming integrations for shipping, discount codes, and more—all presented in an attractive and seamless way for the end-customer.
We continue to focus on reducing the overall integration burden for merchants and ensuring that all functions within the checkout work harmoniously, regardless of the systems the merchant uses. We are constantly expanding our offering, providing merchants with an even broader set of features through ongoing strategic partnerships and continuous innovation.
Absolutely! Klarna remains a cornerstone of our offering, alongside an expanding selection of other payment options.
Company questions
The name Kustom reflects our vision of offering a high degree of customization for our customers. It also represents our commitment to being responsive to our customers’ needs in product development.
Plus, we get to keep our abbreviation KCO.
Since becoming an independent company, Kustom are fully focused on developing the best possible service for you as a merchant. In the long term, we plan to expand both our product offering and our presence in additional markets.
Kustom has over 24,000 connected merchants with transactions in 170 markets.
Kustom was acquired in 2024 by a group that includes Kamjar Hajabdolahi at BLQ Invest, and several other investors. Kamjar Hajabdolahi also serves as CEO of Kustom.
Several key figures from Klarna Checkout have joined the venture since and are now co-owners of the company. Kustom's leadership includes:
Kamjar Hajabdolahi, Chief Executive Officer
Jesper Eriksson, Chief Commercial Officer
Rasmus Fahlander, Chief Product Officer
Alexander Olsson, Chief Financial Officer
Kim Westerlund, Chief People & Operations Officer
Frank Hoffman, Chief Technology Officer
Erik Olofsson, Chief Operating Officer
Klarna has increasingly focused on and invested in developing Klarna as a payment method, which has led to a decreased focus on innovation related to the Checkout platform. Additionally, Klarna has deepened its partnerships with other Payment Service Providers (PSPs), and no longer sees the need to own and maintain the infrastructure for Checkout themselves.
Looking for a better checkout solution?
Find out how to make your checkout work exactly the way you need.